Terms and Conditions

Hotel Museu Llegendes de Girona ****

Reception: from 7:00 a.m. to 23:00 p.m.

Check-in after 14:00 hours. Arrivals after 23h should be advised beforehand.

Check-out before 12:00 hours.

Later than 23 hours we can not provide replacement service towels, bathrobes, slippers or other amenities. In the event that any of these things needed parts and arrive later than 23 hours, should inform in advance.

Conditions Hotel:

.   Policy guarantees (Hotel): Reservations made on the website by credit card, they will pay 100% of the contracted services.

.   Cancellation policy: The customer may make cancellations and amendments to them through our website, by email, by fax.

*The touristic tax is not included in the final price and has to be paid directly at the hotel. 

Hotel:

Cancel free of charge 15 days before arrival.

Cancellation charge the first night: within 15 days before arrival. * Weekends, bank holidays, three first nights.

Amendment free: 24 hours before arrival (excluding weekends, bank holidays, which is 72 hours). The 1st amendment is free, from the second charge of 10% of the total reservation.

This policy is not for non reimbursable promotions (best prices, 2x1, 4x3). This offers will be charged at the moment of the reservations and are considerate non cancellable and non modifiable.

In case of No Show (the no-show without warning) Museu Llegendes Girona Hotel reserves the right to charge the full amount of stay. 

• Special Requests:

You can request rooms with double or single beds, cots, beds, early check-in, details or other special services. We are asking us know when booking your room. The hotel will do its best to meet your requests as far as possible. All claims are made in accordance with the availability of time.
 
For children from 0 to 2 years is free, subject to availability and anticipated demand, and sharing with an adult at least.

• It is forbidden to smoke in the room in any case in accordance with applicable law. In case of not accomplish this regulation, the customer will pay a fine of 150 €. If there are broken, damaged or stolen items will be paid unitarily.

• No pets.

          "Thank you for your reservation, and enjoy your stay at the hotel."